How the remote connect process works.
1. For Windows users Click Here and download the program to your desktop, or simply click "Run" if that is an option.
For Mac users Click Here
2. Run the program which will give you a user ID and password. The user ID is 9 numbers long and the password is 4 numbers long and randomly generated each time the program is used for added security.
3. Either call me and give me the ID and password or email it to me and leave the program running. You will see me start moving the mouse and getting to work on the issue.
4. Sit back, relax, and let me take it from here.
5. For extra fun, gather your friends or significant other and explain to them that you are controlling the computer with your mind, while having a beer. You will officially be the coolest person in the house for the rest of the evening ;)
For Mac users Click Here
2. Run the program which will give you a user ID and password. The user ID is 9 numbers long and the password is 4 numbers long and randomly generated each time the program is used for added security.
3. Either call me and give me the ID and password or email it to me and leave the program running. You will see me start moving the mouse and getting to work on the issue.
4. Sit back, relax, and let me take it from here.
5. For extra fun, gather your friends or significant other and explain to them that you are controlling the computer with your mind, while having a beer. You will officially be the coolest person in the house for the rest of the evening ;)